Privacy Policy

1. Introduction

Welcome to coinvela ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (coinvela.com) and use our cryptocurrency comparison services.

As a platform operating out of Ontario, Canada, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR) for our European users.

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect information that you voluntarily provide to us, including:

• Contact Information: Your email address and name if you subscribe to our newsletter, sign up for price alerts, or contact our support team.
• Preferences: Information regarding your interests in specific coins, exchanges, or hardware products to personalize your feed.
• Feedback: Comments, reviews, or correspondence you send to us regarding third-party services.

2.2 Automatically Collected Information

When you visit coinvela, we automatically collect certain data to help us understand how users interact with our site:

• Device Data: IP address, browser type (e.g., Chrome, Safari), operating system, and device type (mobile vs. desktop).
• Usage Data: Pages visited, time spent on the site, referring website addresses, and click-through data (which links you clicked).
• Location Data: Approximate geographic location derived from your IP address (country/city level).

3. How We Use Your Information

We use the collected information for the following specific purposes:

• Service Delivery: To operate our comparison engine and display relevant market data based on your location.
• Affiliate Attribution: To track clicks to third-party partners so we can be credited for referrals (this is essential for our free business model).
• Analytics: To analyze usage trends and optimize our content using third-party tools (see Section 5).
• Communication: To send you newsletters, market updates, or responses to your inquiries (only with your consent).
• Security: To detect and prevent fraud, spam, or abuse of our services.

4. Sharing and Disclosure of Information

We generally do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.

We may share your information in the following specific circumstances:

• Service Providers: We may employ third-party companies to administer services on our behalf, such as email management (e.g., sending newsletters) or hosting infrastructure.
• Affiliate Partners: When you click a link to a third-party provider (including exchanges, wallet providers, payment on-ramps, or hardware retailers), we pass a "referral ID" or tracking parameter to that partner. This does not contain your name or email, but it tells the partner that the traffic came from coinvela.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If coinvela is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

5. Cookies, Analytics, and Tracking Technologies

We use cookies (small text files placed on your device) to analyze traffic and facilitate affiliate tracking.

5.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.

Opt-Out: You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Affiliate Tracking Cookies

When you click on a "View Deal," "Visit Site," "Buy," or similar button on coinvela, a tracking cookie is placed on your device. This cookie typically lasts for 30 to 90 days. Its sole purpose is to identify that you came from our website so the third-party provider can assign a commission to us if you register or make a purchase.

5.3 Cookie Management

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service (specifically price filtering or saved preferences) may not function properly.

6. Third-Party Links & Products

Our website contains "deep links" and affiliate links to various third-party services and products, including but not limited to:

• Cryptocurrency Exchanges & Brokers
• Digital & Hardware Wallets
• Fiat On-Ramps & Payment Processors
• Merchandise & Hardware Retailers

Please be aware that we are not responsible for the privacy practices of such other sites or services. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information.

7. Data Security

We implement industry-standard security measures (including SSL encryption) to protect your information. However, please be aware that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. International Data Transfers

coinvela is based in Canada. Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using our services, you consent to this transfer.

9. Your Rights

Depending on your location, you have specific rights regarding your data:

• Access: You have the right to request copies of your personal data.
• Correction: You have the right to request that we correct any information you believe is inaccurate.
• Deletion: You have the right to request that we erase your personal data ("Right to be Forgotten"), subject to certain legal exceptions.
• Withdraw Consent: If you have subscribed to our emails, you may withdraw your consent at any time by clicking the "unsubscribe" link at the bottom of our emails.

To exercise these rights, please contact us at hello@coinvela.com.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: hello@coinvela.com